Toucan recruitment are looking for Customer service advisors to work in a large growing organisation in Cardiff.


  • Your role will be to advise existing customers on an upgrade or customer who are looking to end their subscription
  • You will make sure they feel like the number one priority and are fully informed
    about the options and services available to them

Operational Hours:

  • Hours of work: 40 hours per week – Likely to be 4 x 10 hour days
  • Business operational hours are 8am to 10pm seven days a week; you will be expected to have a degree of flexibility within these hours, company try and be as supportive as possible but must be flexible with hours

What you can expect in return:

  • In addition to an excellent salary of £16,016, you can expect to earn an average £400 per month in bonus. (Average earnings per annum £20,000 to £22,800)
  • As a valued employee, you’ll qualify for our great bonus scheme and sales incentives throughout the year
  • You’ll also receive free Sky+HD, phone and broadband, discounts at restaurants, private health and dental care and a wide range of high street discounts
  • You will also receive world leading training and development which includes the opportunity to earn a BSC Degree in Customer Contact Management

If you’re interested, fill in the form below and we’ll get back to you with more information about the roles and how to apply.

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